Legal Notice (Specified Commercial Transactions Act)

Sales Terms

• Seller: Sola K.K. (Sola株式会社)
• Responsible person: Keisuke Yoshimura
• Address: VORT Suehirocho II 9F, 6-14-3 Sotokanda, Chiyoda-ku, Tokyo 101-0021, Japan
• Phone: +81-3-6860-8482
• Email: contact@sola-air.com
• Prices including tax: +100GB is JPY 1,200/month or JPY 13,200/year; +500GB is JPY 5,000/month or JPY 55,000/year; +1TB is JPY 9,000/month or JPY 99,000/year. The Free plan is 20GB at JPY 0. Multiple units are unit price multiplied by quantity
• Additional charges: The Customer bears internet connection and data communication charges
• Payment method: Credit card through Stripe
• Payment timing: The selected monthly or annual fee is charged at sign-up and automatically on each monthly or annual renewal date. Capacity, quantity, and billing-interval changes settle unused and remaining time on a prorated basis
• Term and renewal: One month for monthly billing and one year for annual billing, automatically renewed for the same period until canceled. Annual billing charges the equivalent of 11 monthly payments and is not a free trial
• Service availability: A Free Dedicated Environment is generally available within a few minutes after registration and URL selection. Paid storage is generally reflected within a few minutes after payment confirmation
• Cancellation: A paid subscription may be canceled at any time through the Stripe Customer Portal. The Service remains available until the end of the current billing period and subsequent automatic renewal stops
• Account deletion: Deleting the account from the dashboard immediately cancels the paid subscription, waives the remaining term, and starts deletion of the Dedicated Environment and data
• Returns and refunds: Due to the nature of digital services, no prorated refund is provided for Customer-initiated cancellation, capacity changes, or account deletion, except where required by law or separately approved by the Company
• System requirements: A current version of Chrome, Edge, Firefox, Safari, or another modern browser. Official Nextcloud clients are subject to their respective system requirements